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A Marketing communications exercise
that consistently communicates Hewitt Associates services
and benefits in a way that incorporates its brand principle,
personality, and associations
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| Strategy |
Pull - messages to target audiences,
by using third parties to help place Hewitt Associates
messages in front of its target audiences.
Push - messages to target audiences,
by putting Company ABC information directly in front
of its target audiences.
|
| Tactics |
Pull - messages
to target audiences
- Communicate Hewitt Associates
messages via third parties to establish credibility
with all target audiences.
- Third parties include analysts,
media, events, award givers, happy customers, industry
influencers and competitors.
Push - messages to target audiences
- Use direct communications tools to seed brand to
target audiences.
- Tools include direct mail, advertising, collateral
material, web site, and current employees.
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| Key
Messages |
Corporate/
Service specific
- Hewitts core expertise is in human capital
management which is the key point of differentiation
from its competitors.
- Leadership
- HR Outsourcing
- Benefits and Compensation
- eHR
- Employee satisfaction
Corporate Governance
- Hewitt offers HR consulting expertise to large organizations
along with total HR outsourcing
services - - HR, benefits and payroll.
- Hewitt is an HR consulting and outsourcing leader,
serving more than 300 clients with more than 17 million
participants worldwide.
- Hewitts key strengths:
- Reliability
- Collaboration
- Professionalism
- Good implementation
- Global Expertise
- Leadership
- Being able to impact business results
Industry specific
Current trends, events and business development
needs from time to time.
- Some examples:
- Leadership
- HR outsourcing
- Compensation
- Talent management
- eHR
|
| Profiling
with industry bodies |
Profile Hewitt with key industry bodies like, CII,
AMCHAM, ASSOCHAM, NASSCOM.
- Meetings with the leadership teams in these associations.
- Creation of joint properties: for example, the NASSCOM-Hewitt
survey on Total Rewards Management.
- Participation in seminars, events organized by these
bodies thorough brand associations and speaker participation.
|
| Visibility/
share of voice in the media |
- Profiling of Hewitt Associates.
- Profiling of key spokespersons of Hewitt Associates.
- Emerging trends related to specific industries that
Hewitt has a presence in.
- Quotes in industry stories.
- Critiques on key happenings in the business arena.
- Debates/ thought provoking articles on key management
concepts.
- By-lined articles by Hewitt spokespersons.
- Participation in panel discussions and key events
organized by the media.
|
| Marketing
partnerships |
- A long term relationship with top media houses.
- Create new platforms for showcasing Hewitts
expertise.
- Possibilities of new properties to address key business
verticals.
- Marketing partnerships with top media houses to
ensure the right platform and visibility for:
- The Best Employers Survey.
- The NASSCOM-Hewitt study on Total Rewards Management.
- The Salary Increase Survey.
- The Top Companies for Leaders Asia Pacific
Study.
Media Identified
|
| Direct
contact programs |
A
relationship program that addresses key opinion influencers
in the industry.
- Consistent communication: through letters, Hewitt
quarterlies, other collateral, reports, white papers.
- Breakfast Roundtables: bring together chief executives,
top management for in depth discussions.
- A Hewitt initiative.
- Topics dictated by anticipated trends and events.
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| Other
Activities |
Media training module
- Media training workshop for all Hewitt spokespersons.
- Streamline all communication.
- Enhance their understanding of the media.
Hewitts communication handbook
- Audit of Hewitts external and internal communication.
- Ready reference handbook.
Crisis Communication Handbook
- Handbook for all Hewitt outsourcing employees and
agencies.
- Streamline all communication.
- Enhance understanding of the communication processes
with the external world.
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| Overall |
Handled various initiatives for the Indian Market,
Leadership awards, Best employers study, Salary increase
study.
- Created innovative and lasting marketing partnerships
to enhance the Hewitt brand:
- Three year partnership with CNBC TV 18.
- Launched the most successful Best Employers
Study in the world.
- Handled Crisis Management exercise and initiated
a crisis Management manual for the India Market.
- Handled CEO roundtables as well as HR Roundtables
as a prelude to the various studies to create insights
into trends & practices. Companies participating
TCS, Philips , MindTree, Dr.Reddys,Wipro,Aditya
Birla Group.....
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