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HEWITT ASSOCIATES
   
TOURISM VICTORIA
   
MINISTRY OF TEXTILES
   
SINGAPORE TOURISM BOARD
   
UTI

 

 

 

A Marketing communications exercise that consistently communicates Hewitt Associates services and benefits in a way that incorporates its brand principle, personality, and associations
Strategy

Pull - messages to target audiences, by using third parties to help place Hewitt Associates’ messages in front of its target audiences.

Push - messages to target audiences, by putting Company ABC information directly in front of its target audiences.

Tactics

Pull - messages to target audiences

  • Communicate Hewitt Associates’ messages via third parties to establish credibility with all target audiences.
  • Third parties include analysts, media, events, award givers, happy customers, industry influencers and competitors.

Push - messages to target audiences

  • Use direct communications tools to seed brand to target audiences.
  • Tools include direct mail, advertising, collateral material, web site, and current employees.
Key Messages Corporate/ Service specific
  • Hewitt’s core expertise is in human capital management – which is the key point of differentiation from its competitors.
    • Leadership
    • HR Outsourcing
    • Benefits and Compensation
    • eHR
    • Employee satisfaction
  • Corporate Governance

  • Hewitt offers HR consulting expertise to large organizations along with total HR outsourcing
    services - - HR, benefits and payroll.
  • Hewitt is an HR consulting and outsourcing leader, serving more than 300 clients with more than 17 million participants worldwide.
  • Hewitt’s key strengths:
    • Reliability
    • Collaboration
    • Professionalism
    • Good implementation
    • Global Expertise
    • Leadership
    • Being able to impact business results

Industry specific

‘Current trends’, events and business development needs from time to time.

  • Some examples:
    • Leadership
    • HR outsourcing
    • Compensation
    • Talent management
    • eHR
Profiling with industry bodies

Profile Hewitt with key industry bodies like, CII, AMCHAM, ASSOCHAM, NASSCOM.

  • Meetings with the leadership teams in these associations.
  • Creation of joint properties: for example, the NASSCOM-Hewitt survey on Total Rewards Management.
  • Participation in seminars, events organized by these bodies thorough brand associations and speaker participation.
Visibility/ share of voice in the media
  • Profiling of Hewitt Associates.
  • Profiling of key spokespersons of Hewitt Associates.
  • News based articles.
  • Emerging trends related to specific industries that Hewitt has a presence in.
  • Quotes in industry stories.
  • Critiques on key happenings in the business arena.
  • Debates/ thought provoking articles on key management concepts.
  • By-lined articles by Hewitt spokespersons.
  • Opinion pieces.
  • Participation in panel discussions and key events organized by the media.
Marketing partnerships
  • A long term relationship with top media houses.
  • Create new platforms for showcasing Hewitt’s expertise.
  • Possibilities of new properties to address key business verticals.
  • Marketing partnerships with top media houses to ensure the right platform and visibility for:
    • The Best Employers Survey.
    • The NASSCOM-Hewitt study on Total Rewards Management.
    • The Salary Increase Survey.
    • The Top Companies for Leaders – Asia Pacific Study.

Media Identified

  • CNBC TV18


Direct contact programs A relationship program that addresses key opinion influencers in the industry.
  • Consistent communication: through letters, Hewitt quarterlies, other collateral, reports, white papers.
  • Breakfast Roundtables: bring together chief executives, top management for in depth discussions.
    • A Hewitt initiative.
    • Topics dictated by anticipated trends and events.
Other Activities

Media training module

  • Media training workshop for all Hewitt spokespersons.
  • Streamline all communication.
  • Enhance their understanding of the media.

•Hewitt’s communication handbook

  • Audit of Hewitt’s external and internal communication.
  • Ready reference handbook.

•Crisis Communication Handbook

  • Handbook for all Hewitt outsourcing employees and agencies.
  • Streamline all communication.
  • Enhance understanding of the communication processes with the external world.
Overall

•Handled various initiatives for the Indian Market, Leadership awards, Best employers study, Salary increase study.

  • Created innovative and lasting marketing partnerships to enhance the Hewitt brand:
    • Three year partnership with CNBC TV 18.
    • Launched the most successful Best Employers Study in the world.
  • Handled Crisis Management exercise and initiated a crisis Management manual for the India Market.
  • Handled CEO roundtables as well as HR Roundtables as a prelude to the various studies to create insights into trends & practices. Companies participating – TCS, Philips , MindTree, Dr.Reddy’s,Wipro,Aditya Birla Group.....

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